Frequently asked questions: Drivers

Yes, you can access a terminal for loading training. You must have another driver with you who has a valid PD Passport card and has undergone site induction.

The load must be entered onto the terminal system using the loading card of the driver instructor who has a valid PD Passport card.

It is best to give the terminal advance warning of any such training.

After you have passed your written and practical assessments and before you receive your PD Passport, there is a short period when you are unable to access loading terminals.

During this period, you need to carry a letter and proof of PD Passport entitlement from your employer. Terminals will accept this and will give you a loading card and access to the terminal.

The letter must:

• state that you have passed the written and practical PD Passport assessments and are waiting for your PD Passport card
• be accompanied by a screenshot of the PD Passport database, showing that you have passed both classroom and practical assessments
• include your unique number, which can be cross-referenced with the PD Passport database
• be dated and state that the letter and proof is only valid for 15 days from this date. This is to allow time for you to receive your PD Passport card. After the 15 days, the letter and proof of entitlement will not be accepted by the terminal

Yes, terminals will still need to pass on terminal specific information to drivers who have obtained a PD Passport, as the final step before allowing unsupervised loading rack access. This induction will cover site-specific elements such as emergency procedures that can only be covered at the terminal level.

Yes

Yes but you won't be able to gain access to terminals.

Yes, it is best practice to do so in order to keep our records up to date.